Terms & Conditions of Purchase and Membership
Effective Date: 9/13/2025
Welcome to Rhoades to Wellness. By purchasing or participating in any of our services — including infrared sauna sessions, Pilates classes, memberships, or retail products — you agree to the following Terms & Conditions.
These policies exist to ensure a consistent, respectful, and high-quality experience for all clients.
GENERAL TERMS (ALL SERVICES & MEMBERSHIPS)
1. Eligibility & Waivers
You must be 18 years or older to purchase services or memberships.
Clients under 18 must have parental or guardian consent.
First-time clients must complete all required intake and waiver forms prior to their first session.
2. Purchases & Billing
All services and memberships are non-transferable and non-refundable, except where required by law.
Memberships and packages are billed via the payment method on file and must remain current to access services.
You are responsible for managing your account and notifying us of any billing or contact changes.
3. Cancellations & No-Shows
Appointments must be canceled at least 24 hours in advance.
Late cancellations or no-shows may result in:
For packages and limited memberships: Loss of session
For unlimited memberships: $15 no-show fee
Repeated no-shows or late cancels may result in loss of booking privileges.
4. Refunds
We do not offer refunds for missed sessions, unused time, early cancellations, or partial use of packages/memberships.
Exceptions (e.g., injury, medical emergency) may be reviewed on a case-by-case basis at management’s discretion.
5. Health & Safety
Use of our services involves physical activity and heat exposure. You agree to consult your physician prior to participation if you have medical conditions, are pregnant, or are taking medications.
We reserve the right to refuse service if you appear unwell, under the influence, or pose a risk to yourself or others.
INFRARED SAUNA MEMBERSHIP TERMS
We offer four infrared sauna membership tiers. All memberships include the option to add a guest for $25 per visit and require a 3-month minimum commitment.
After the initial 3 months, all memberships auto-renew month-to-month and may be canceled with 30 days’ written notice.
Unlimited 30-Minute Sauna Membership – $425/month
Unlimited 30-minute sessions (book in advance; subject to availability)
No rollover of unused sessions
$25 per guest, per session
Early cancellation fee: $99 if canceled before 3 months
6 x 30-Minute Sauna Sessions – $210/month
6 x 30-minute sessions per month
Unused sessions roll over to the next month
Extra sessions available at $35 each
$25 per guest, per session
Early cancellation fee: $99
Unlimited 45-Minute Sauna Membership – $460/month
Unlimited 45-minute sessions (book in advance; subject to availability)
No rollover of unused sessions
$25 per guest, per session
Early cancellation fee: $99
6 x 45-Minute Sauna Sessions – $265/month
6 x 45-minute sessions per month
Unused sessions roll over to the next month.
Extra sessions available at $45 each
$25 per guest, per session
Early cancellation fee: $99
Additional Sauna Policies
Booking Required: All sauna sessions must be booked in advance.
Late Arrivals: May result in shortened sessions.
Guest Add-Ons: Guests must be 18+ and sign a waiver. Members must accompany guests during the session.
PILATES & CLASS PACKAGES (If Applicable)
Class packages are valid for the time period stated at purchase.
Unused sessions expire after the package’s validity period.
Missed classes without proper cancellation may result in the loss of that session.
MODIFICATIONS AND RIGHTS TO REFUSE SERVICE
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on our website and emailed when appropriate.
We reserve the right to refuse service or terminate memberships at our discretion for violations of policy, disruptive behavior, or inappropriate conduct.
CONTACT US
For questions about your membership, billing, or these Terms & Conditions, contact us:
📧 hello@rhoadessf.com.
📞 415 - 854 - 3484
📍 1735 Union St. Suite B, San Francisco, CA 94123
By purchasing any service, package, or membership, you confirm that you have read, understood, and agree to abide by these Terms & Conditions.